Privacy Policy

Information We May Collect

We collect different categories of information depending on how you use the Elarvona™ store.

How We Use Personal Information

Personal information may be used where reasonably necessary to operate and improve the Elarvona™ shopping experience.

• Process purchases, payments, order confirmations, and fulfillment.
• Arrange shipping and provide tracking or delivery information.
• Respond to product, order, return, and customer-service questions.
• Maintain and improve website functionality and user experience.
• Detect suspicious transactions, misuse, security threats, and fraudulent activity.
• Comply with applicable legal, tax, accounting, and regulatory obligations.
• Send marketing communications when permitted and where you have provided any consent required by law.

Payment Information

Payment transactions may be handled through Shopify, payment gateways, PayPal, card processors, banks, or other payment services available at checkout.

These providers may receive information necessary to authorize, process, prevent fraud, and complete the transaction.

Service Providers & Other Disclosures

We may disclose personal information to companies that perform services necessary to operate the store or support customer transactions.

Depending on the services enabled on the website, these providers may include:

• Ecommerce and website hosting providers
• Payment processors and financial institutions
• Shipping, fulfillment, and logistics providers
• Fraud prevention and security services
• Customer-service and communication systems
• Analytics and website-performance services
• Advertising and marketing technology providers

We may also disclose information where required by law, legal process, government request, or where reasonably necessary to protect rights, safety, security, or the integrity of our Services.

Advertising, Analytics & Personalization

We may use analytics, advertising, or similar technologies to understand how customers interact with the store and, where enabled, to measure or personalize advertising.

These technologies may use cookies, pixels, device identifiers, or similar tools and may allow certain partners to understand activity across websites or services over time.

Cookies & Similar Technologies

Cookies and related technologies can help the store remember preferences, operate the shopping cart and checkout, understand website performance, improve functionality, and support advertising where enabled.

Common Cookie Categories

• Necessary: support essential store, cart, account, security, and checkout functionality.
• Performance & Analytics: help us understand how visitors interact with the website.
• Functional: remember certain settings or preferences.
• Advertising: may support ad measurement, personalization, or targeted advertising where enabled.

Shopify & Ecommerce Infrastructure

Our online store uses Shopify technology. Shopify may process information about store visitors and customers in order to provide ecommerce hosting, checkout, security, analytics, and other platform functionality.

Information submitted through the store may therefore be processed by Shopify in addition to Elarvona™ and other service providers involved in completing your transaction.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no website, internet transmission, payment system, or storage method can be guaranteed to be completely secure.

Data Retention

We may retain personal information for as long as reasonably necessary for the purposes described in this Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, enforcing agreements, and meeting legal or regulatory obligations.

Retention periods can vary depending on the type of information, why it was collected, and the legal requirements that apply.

International Processing

Elarvona™ operates an international ecommerce business, and some service providers may process information in countries different from the country where you live.

As a result, personal information may be transferred, stored, or processed internationally in connection with website hosting, payment processing, fulfillment, analytics, customer service, or other business operations.

Where required, appropriate safeguards or other legally recognized mechanisms may be used for international transfers.

Your Privacy Rights

Depending on your location and applicable law, you may have one or more rights regarding personal information associated with you.

We may need to verify your identity before completing certain requests. Some information may also need to be retained where required or permitted by law.

U.S. State Privacy Choices

Residents of California and certain other U.S. states may have additional rights regarding access, correction, deletion, targeted advertising, or activities considered a sale or sharing of personal information.

Where applicable, we will process eligible privacy requests in accordance with the requirements and exceptions provided by relevant law.

Global Privacy Control & Browser Signals

Certain browsers or extensions may send privacy preference signals, including Global Privacy Control (GPC).

Where applicable law requires recognition of an eligible GPC or similar signal, the store or the relevant platform technology may treat that signal as an opt-out request for the browser or device from which it was sent.

Children's Privacy

Our store is not intended to solicit purchases from children, and we do not knowingly seek to collect personal information from children in violation of applicable law.

If you believe a child has provided personal information through the store improperly, contact us so the situation can be reviewed and appropriate action can be taken.

Email Communications

We may use email to send transaction-related communications such as order confirmations, shipping notices, customer-service responses, and other information connected with your purchase.

Where permitted, we may also send marketing communications if you have subscribed or otherwise provided the consent required by applicable law.

• Marketing messages should identify the sender appropriately.
• Promotional subject lines should not intentionally mislead recipients.
• Marketing emails will provide an unsubscribe method where required.
• Opt-out requests will be processed in accordance with applicable requirements.

Third-Party Websites

The Elarvona™ website may contain links to websites, apps, or services operated by other organizations.

Once you leave our store, the privacy and security practices of those third parties apply. We encourage you to review their privacy policies before submitting personal information or completing a transaction.

Security Incidents

If a security incident involving personal information occurs, we will investigate and respond as appropriate based on the nature of the incident.

Where notification is legally required, affected individuals, regulators, or other parties will be notified in accordance with applicable legal requirements and required timelines.

Updates to This Privacy Policy

We may revise this Privacy Policy when our services, technology, business practices, legal obligations, or privacy requirements change.

The latest version will be published on this page with an updated revision date where appropriate.

Contact Us About Privacy

If you have a question about this Privacy Policy, want to make an eligible privacy request, or have a concern about how personal information is handled, contact us at: